Work
These aren’t products for sale. They’re evidence — of the kind of modern, scalable, ML-heavy systems I design, build and lead. Each one stands behind one of the services I offer.
Plenio
EU AI Act compliance middleware. Puts a named human back into the loop at the moment AI output influences a decision, and records that moment as immutable, audit-defensible evidence.
Intuitra
A production RAG-ML knowledge platform: AI chat for customers and agents, an advanced authoring CMS, multi-format ingestion, Voice-of-Customer analytics and codeless workflow automation.
Service transformation — US fixed-wireless ISP
Diagnosed knowledge and service gaps across a national operator: 5,560 calls analysed, a cost model of the real call drivers, a ranked quick-win backlog and a service maturity model to steer the programme.